Social Services Agency Butte County, CA

    The Butte County Social Services Agency is a crucial governmental organization in California dedicated to providing comprehensive social services to the residents of Butte County. Their mission is to promote the well-being, safety, and self-sufficiency of individuals and families in need. With a strong focus on vulnerable populations, the agency offers diverse programs and support services covering protective services, foster care, financial assistance, employment programs, healthcare access, and behavioral health resources. 

    Through collaboration with community organizations, the agency aims to empower individuals and families, reduce disparities, and promote social justice, equality, and fairness. Overall, the agency is vital in enhancing the community’s well-being and creating an environment where everyone can thrive.

    Office Location: Social Services Agency Butte County, CA

    Agency CenterOffice AddressPhone NumberOffice Hours
    Butte County Social Services78 Table Mountain Blvd,
    Oroville, CA 95965
    (877) 410-8803 Toll FreeMon – Fri
    8:30 AM – 5:00 PM

    Please note that the office may be closed on federal holidays.

    Website and Online Services

    The Butte County Social Services Agency website, available at, provides valuable information and resources for residents seeking assistance and support. The site offers guidance on the application process and eligibility requirements, along with a resource directory connecting individuals and families to additional support services in healthcare, housing, education, and legal aid. 

    Services Offered: Social Services Agency Butte County, CA 

    The Butte  Social Security Office offers an array of services, including:

    • CalWORKs: Provides financial assistance and employment services to eligible families with children to help them achieve self-sufficiency and economic stability.
    • CalFresh: Offers nutrition assistance to low-income individuals and families through electronic benefit transfer (EBT) cards to purchase food at authorized retailers.
    • Medi-Cal: Provides health insurance coverage to low-income individuals and families, granting access to a wide range of medical services and prescription medications.
    • Child Protective Services: Ensures the safety and well-being of children by investigating reports of abuse or neglect and providing supportive services to families in need.
    • Adult Protective Services: Safeguards vulnerable adults from abuse, neglect, or exploitation by assessing risks and coordinating support services and community resources.
    • Foster Care and Adoption Services: Supports children and youth needing out-of-home care, including foster care placements and facilitating the adoption process.
    • In-Home Supportive Services (IHSS): Assists elderly, blind, or disabled individuals to remain safely in their homes by providing personal care services and support with daily activities.

    The objective of the Butte County Social Services Agency is to address the broader needs of individuals and families, supporting them in achieving self-sufficiency and enhancing their overall well-being. By focusing on CalFresh and related services, the agency aims to combat food insecurity, encourage healthy nutrition, and empower residents to become more self-reliant, ultimately fostering a thriving community.

    Appointments and Wait Times: Social Services Agency Butte County, CA 

    The Butte County Social Services Agency offers appointments for services, which can be scheduled in advance, either in-person or over the phone. Wait times may vary depending on demand, but efforts are made to minimize delays and keep clients informed. It is recommended to arrive on time and be prepared with the necessary documents. The agency strives to provide timely support and continuously improves processes for efficient service delivery.

    Frequently Asked Questions

    How do I apply for CalFresh (SNAP) benefits?

    To apply for CalFresh benefits, you can visit the Butte County Social Services Agency website, download the application form, and submit it online or in person at the agency office. You can also call the agency for assistance or schedule an appointment.

    What should I do if I suspect child abuse or neglect?

    If you suspect child abuse or neglect, immediately report it to Child Protective Services (CPS). You can call the Butte County CPS hotline or visit their office to make a report. It is crucial to provide as much information and details as possible.

    How can I access an emergency shelter for homelessness?

    If you are experiencing homelessness and need emergency shelter, you can contact the Butte County Social Services Agency or the local Homeless Continuum of Care for assistance. They can provide information on available shelters and help you access the appropriate resources.

    How do I apply for Medi-Cal (Medicaid) health insurance?

    To apply for Medi-Cal health insurance, you can complete an application through the California Department of Health Care Services website or visit the Butte County Social Services Agency office. Eligibility will be determined based on income and other factors.

    What types of employment services are available?

    The Butte County Social Services Agency offers various employment services, including job search assistance, resume building, interview preparation, and access to training and educational programs. They can help individuals develop job skills and connect with employment opportunities in the community.

    Driving Directions

    If per center is needed:

    To get to 25 County Center Drive, Oroville, CA 95965, you can follow these general driving directions:

    1. Determine your current location or a point of reference.
    2. Access a reliable map service or GPS navigation system on your smartphone or other devices.
    3. Enter the address “25 County Center Drive, Oroville, CA 95965” into the map or GPS system.
    4. The map or GPS system will calculate the best route based on your current location.
    5. Follow the turn-by-turn directions the map or GPS system provides, which will guide you to your destination.
    6. Pay attention to road signs, traffic conditions, and any specific instructions the navigation system gives.
    7. As you approach the destination, look for signs indicating County Center Drive or any relevant landmarks mentioned in the directions.
    8. Arrive at 25 County Center Drive, Oroville, CA 95965.
    9. Find a suitable parking spot if available.
    10. Proceed to the appropriate building or entrance based on the specific location or purpose you are visiting.

    Please note that these are general directions, and it is always recommended to use a reliable map service or GPS app for the most accurate and up-to-date driving directions. Additionally,


    The Butte County Social Security Agency receives positive and negative feedback. Still, recent reviews show that local Butte residents have been pleased with the office’s services. Staff were friendly and attentive to those with health matters needing attention and were reassured that other requests would be processed accordingly with their consent and prior knowledge. These positive reviews reflect the agency’s commitment to delivering quality services and prioritizing the well-being of individuals within the community.

    Negative reviews, if any, may point out areas for improvement, concerns about wait times, communication issues, or dissatisfaction with specific services. These reviews can present opportunities for the agency to identify shortcomings and make necessary adjustments to enhance service quality and address any concerns raised.

    By considering and incorporating feedback from Google reviews, the Butte County Social Services Agency can work towards providing better services, meeting beneficiary expectations, and positively impacting the lives of individuals and families in the community.