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AT&T Lifeline Wireless: Affordable Communication For Low-Income Families

Written by: Dane Groves
Last updated: November 1, 2023

In today's interconnected world, access to phone and internet service is more than a convenience; it's a necessity. Recognizing this, AT&T, one of the leading telecommunications companies in the United States, offers a program designed to make communication services more affordable for low-income families. This initiative is called AT&T Lifeline.

This blog will delve into the AT&T Lifeline Wireless program and explore how it helps low-income households.

The Lifeline Program: Bridging The Digital Divide

Lifeline is a federal program that aims to make communication services more accessible for people with limited income. By reducing the monthly cost of wireless phones, home phones, or internet services, Lifeline helps ensure that every household can stay connected. AT&T, participating in this initiative, offers Lifeline discounts to eligible customers, furthering its commitment to bridging the digital divide and fostering digital inclusion for all​​.

Eligibility And Application Process

To qualify for the Lifeline program, you must live in a low-income household. However, the specifics of eligibility criteria may vary based on federal guidelines and state regulations. Once you've confirmed your eligibility, the next step is to apply for the program.

Applying for the AT&T Lifeline program involves a simple process. You can apply online via the National Verifier Website or call the National Verifier at 800.234.9473 to request an application through the mail. After you've been approved for Lifeline savings, you'll need to contact AT&T Lifeline Customer Support at 855.301.0355 to activate your benefits on your AT&T account​​.

AT&T Lifeline: An Investment In Connectivity

AT&T Lifeline Wireless is more than just a discount program—it's an investment in connectivity. By making phone and internet services more affordable, it empowers low-income households to stay connected with the world, opening doors to opportunities for education, employment, healthcare, and more. In today's digital age, such connectivity is not just a luxury but a vital tool for participating fully in society.

Benefits Of The AT&T Lifeline Wireless Program

Eligible consumers may receive up to $9.25 off their AT&T phone or internet service. If the household is on qualifying tribal lands, the discount increases to $34.25 per month. It's important to note that the Federal Lifeline program is limited to one benefit per household​​.

Who Is Eligible For The Lifeline Phone Program?

Consumers qualify for AT&T Lifeline Program either through income or participation in a Lifeline-qualifying program. For income eligibility, total household income must be equal to or less than 135% of the Federal Poverty Guidelines. Consumers may also be eligible if they participate in certain federal programs, such as SNAP, WIC, Medicaid, and more. A key rule is that only one Lifeline benefit is permitted per household​​.

AT&T Lifeline Program Renewal Process

To maintain the Lifeline discount, consumers must renew their eligibility every year. This renewal can be done online, by mail, or in person at AT&T. The renewal process requires the same information that was provided during the initial application for the program​​.

Affordable Access To Communication Services With AT&T Lifeline Wireless

AT&T Lifeline Wireless is an essential resource for low-income families in the United States, providing affordable access to crucial communication services. By leveraging this program, eligible households can ensure that they stay connected in an increasingly digital world.

Find out how you can get free government cell phones for low-income families. Visit Gov Relations and explore our guides and resources to learn more.

Dane Groves
Dane Groves is the senior writer of Gov Relations. He graduated with a bachelor’s degree in English from National University. During Dane’s whole five years with the company, he has helped train and guide new writers. Dane works closely with Dulcie to ensure that new writers are able to produce content that is of high quality and engaging, relevant, and informative to readers.
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